Press Release Archive

Premiere Global Services Launches New Software Developer Community

Developers Invited to PGiConnectSM to Create Innovative, Interactive Business Applications

Oct 23, 2008

ATLANTA, GA, October 15, 2008 - Premiere Global Services, Inc. (NYSE: PGI), a global provider of on-demand, communication technologies-based business process improvement solutions, today launched PGiConnect , the company’s new online workspace for software developers, system integrators, customers, resellers and partners. PGiConnect is a community that allows developers to access Premiere Global’s full API Suite, development materials and examples to create business applications using audio conferencing, voice, email, fax and SMS messaging technologies.
"Social networks and Web 2.0 tools are enabling collaboration in ways not possible just a few years ago. Forward-thinking firms are tapping this to drive diversity and robustness in application development, shortening the time-to-market as a direct result," according to Dave Evans, author of "Social Media Marketing" and Strategy Director, Social Media, FG SQUARED. PGiConnect allows developers to share knowledge in a virtual workspace that embraces ideation and collaboration using Web 2.0 tools. PGiConnect was built using Clearspace Community from Jive Software Inc. with enhanced search and tagging capabilities embedded within the site and a social networking forum to facilitate closer collaboration between participants. A profile-oriented site, PGiConnect allows users to upload and share multimedia content, blog, engage in collaborative exchange via wiki and subscribe to podcasts sponsored by Premiere Global. A reputation-based ranking system is built into the site and community members may choose their communication options such as RSS content feeds along with email and RSS notification services capabilities.

The API Suite allows organizations to leverage their existing CRM and ERP platforms to automate traditional business processes and create new ways to communicate with employees, customers and constituents via a SaaS offering. Because the API Suite encompasses multiple API’s, developers are able to combine delivery modalities to create traditional, composite or mashup applications. Based on Simple Object Access Protocol (SOAP) and Extensive Markup Language (XML), the API Suite offers flexible solutions and application delivery in short time frames. The PGiConnect API Suite enables:

+ Automated account management.
+ Message delivery integrated directly into business applications using voice, SMS, email and fax technologies.
+ Fast and secure document conversion and delivery.
+ Cost-effective solutions with no client-side hardware or software investment.
+ The ability to submit traffic to alternate domains for failover and redundancy.

"We are excited that the new PGiConnect community is a place where developers and Premiere Global employees can create, write and share applications using the communications technologies available via the Premiere Global Communications Operating System (PGiCOS)," said David Guthrie, CTO, Premiere Global Services, Inc. "Focused on being a clearinghouse for developers to create applications for new markets, new verticals and new niches, PGiConnect will provide a workspace for outside developers to collaborate and promote their ideas and applications with each other and with the Premiere Global team."

About Premiere Global Services, Inc.
Premiere Global Services, Inc., formerly Ptek Holdings, Inc., is a leading global provider of innovative business communications and data services. Customers use our ASP platform to conduct traditional and VoIP-based collaboration sessions and to process and deliver large quantities of individualized, business critical information. Premiere Global offers outsourced document delivery, data capture, alerts/notifications and campaign management solutions that automate customers' business processes and improve efficiency levels enterprise-wide. We also offer a full suite of conferencing solutions, including automated, operator-assisted and Web collaboration services that enable customers to communicate real-time via our advanced, open standards global conferencing platform.
Premiere Global serves more than 46,000 corporate accounts in nearly every business sector, throughout 18 countries worldwide. Our corporate headquarters is located at 3399 Peachtree Road NE, Suite 700, Atlanta, GA 30326. Additional information can be found at
Forward-looking and cautionary statements
Statements made in this press release, other than those concerning historical information, should be considered forward-looking and subject to various risks and uncertainties. Such forward-looking statements are made pursuant to the "safe harbor" provisions of the Private Securities Litigation Reform Act of 1995 and are made based on management's current expectations or beliefs as well as assumptions made by, and information currently available to, management. A variety of factors could cause actual results to differ materially from those anticipated in Premiere Global Services' forward-looking statements, including, but not limited to, the following factors: competitive pressures, including pricing pressures; technological change; the development of alternatives to our services; market acceptance of our new services and enhancements; integration of acquired companies; service interruptions; increased financial leverage; our dependence on our subsidiaries for cash flow; continued weakness in our legacy broadcast fax business; foreign currency exchange rates; possible adverse results of pending or future litigation or infringement claims; federal or state legislative or regulatory changes, including government regulations applicable to traditional telecommunications service providers; general domestic and international economic, business or political conditions; and other factors described from time to time in our press releases, reports and other filings with the SEC, including but not limited the "Risk Factors" sections of our Annual Report on Form 10-K for the year ended December 31, 2007 and our Quarterly Reports on Form 10-Q for the quarters ended March 31, 2008 and June 30, 2008. All forward-looking statements attributable to us or a person acting on our behalf are expressly qualified in their entirety by this cautionary statement.