ATLANTA, GA, September 20, 2007 - Premiere Global Services, Inc. (NYSE: PGI), a global provider of on-demand business process improvement solutions, announced today that Technology Marketing Corporation (TMC) named PGi Netspoke as a 2007 TMC Labs Innovation Award winner from Customer Interaction Solutions® magazine. PGi Netspoke, Premiere Global’s proprietary Web conferencing solution, has been selected for its raw innovation, unique features and significant contributions toward improving communications technology.
PGi Netspoke delivers feature-rich online meetings for up to 125 people at a fraction of the cost of face-to-face gatherings. PGi Netspoke features include:
- + integrated audio and Web recording
- + audio host controls
- + live video conferencing via Webcam
- + scheduled or impromptu meetings
- + desktop, application and presentation sharing
- + text chat, Q&A, polling and virtual whiteboard
- + live customer support and help desk access
PGi Netspoke includes an online, self-service management tool called the Conferencing Hub that enables users to plan and launch Web conferences, control audio and polling feature settings, store content, request recordings and transcriptions online, replay past conferences, and access billing and find support information. The Conferencing Hub is available at PGiConnect.com.
“Premiere Global Services is honored to receive the 2007 TMC Labs Innovation Award,” said Peter Stewart, Group Vice President, Product Innovation & Management, Premiere Global Services, Inc. “PGi Netspoke empowers small- and medium-sized businesses with the same state-of-the-art Web conferencing capabilities used by Fortune 500 companies. PGi Netspoke’s recently expanded features are perfectly suited to help customers manage conferences and meet their growing needs”
"Premiere Global Services has clearly demonstrated to the staff of TMC Labs that PGi Netspoke is truly innovative in the CRM or call/contact center industry. PGi Netspoke has made significant contributions in the advancement of this industry," said Nadji Tehrani, founder and chairman of TMC, publisher of Customer Interaction Solutions. “We’re proud to reward this outstanding accomplishment with a TMC Labs Innovation Award this year.”
“Premiere Global Services deserves this great honor for creating a ground-breaking product. PGi Netspoke has demonstrated raw innovation and offers unique features,” added Tom Keating, CTO and TMC Labs Editorial Director. “I look forward to seeing other innovative solutions from Premiere Global as they continue to contribute to the future of the CRM and call center marketplace.”
The TMC Labs 2007 Innovation Award highlights will be published in the September and October 2007 issue of Customer Interaction Solutions magazine.
About Premiere Global Services, Inc.
Premiere Global Services, Inc., formerly Ptek Holdings, Inc., is a leading global provider of innovative business communications and data services. Customers use our ASP platform to conduct traditional and VoIP-based collaboration sessions and to process and deliver large quantities of individualized, business critical information. Premiere Global offers outsourced document delivery, data capture, alerts/notifications and campaign management solutions that automate customers' business processes and improve efficiency levels enterprise-wide. We also offer a full suite of conferencing solutions, including automated, operator-assisted and Web collaboration services that enable customers to communicate real-time via our advanced, open standards global conferencing platform.
Premiere Global serves more than 46,000 corporate accounts in nearly every business sector, throughout 18 countries worldwide. Our corporate headquarters is located at 3399 Peachtree Road NE, Suite 700, Atlanta, GA 30326. Additional information can be found at www.pgi.com.
About Customer Interaction Solutions
Since 1982, Customer Interaction Solutions (CIS) magazine has been the voice of the call/contact center, CRM and teleservices industries. CIS magazine has helped the industry germinate, grow, mature and prosper, and has served as the leading publication in helping these industries that have had such a positive impact on the world economy to continue to thrive. Through a combination of outstanding and cutting-edge original editorial, industry voices, in-depth lab reviews and the recognition of the innovative leaders in management and technology through our highly valued awards, Customer Interaction Solutions strives to continue to be the publication that holds the quality bar high for the industry. Please visit www.cismag.com.
Technology Marketing Corporation (TMC) publishes four print publications: Customer Inter@ction Solutions, INTERNET TELEPHONY magazine, IMS Magazine and Unified Communications.TMCnet, TMC's Web site, is the leading source of news and articles for the communications and technology industries. Ranked in the top 0.005 percent of sites in the world by alexa.com*, TMCnet serves nearly two million unique visitors each month, according to WebTrends. TMC is also the first publisher to test new products in its own on-site laboratories, TMC Labs. In addition, TMC produces INTERNET TELEPHONY Conference & EXPO, Communications Developer Conference, Call Center 2.0 Conference and the Green Technology World Conference. TMCnet.com publishes more than 15 topical online newsletters. (*alexa.com is an amazon.com company that ranks Web sites by their traffic levels. Neither alexa.com nor amazon.com is affiliated with TMCnet.)
For more information about TMC, visit www.tmcnet.com.
Forward-looking and cautionary statements
Statements made in this press release, other than those concerning historical information, should be considered forward-looking and subject to various risks and uncertainties. Such forward-looking statements are made pursuant to the "safe harbor" provisions of the Private Securities Litigation Reform Act of 1995 and are made based on management's current expectations or beliefs as well as assumptions made by, and information currently available to, management. A variety of factors could cause actual results to differ materially from those anticipated in Premiere Global Services' forward-looking statements, including, but not limited to, the following factors: competitive pressures, including pricing pressures; technological change; the development of alternatives to our services; market acceptance of our new services and enhancements; integration of acquired companies; service interruptions; increased financial leverage; our dependence on our subsidiaries for cash flow; continued weakness in our legacy broadcast fax business; foreign currency exchange rates; possible adverse results of pending or future litigation or infringement claims; federal or state legislative or regulatory changes; general domestic and international economic, business or political conditions; and other factors described from time to time in our press releases, reports and other filings with the SEC, including but not limited the "Risk Factors" section of our Annual Report on Form 10-K for the year ended December 31, 2005 and our Quarterly Reports on Form 10-Q for the quarters ended March 31, 2006 and September 30, 2006. All forward-looking statements attributable to us or a person acting on our behalf are expressly qualified in their entirety by this cautionary statement.