Ptek's Xpedite Unit Announces General Availability of Its VoIP-Delivered fax2mail Document Management Solution
Beta Test Generates Three Fortune 500 Commitments;

ATLANTA, GA, January 15, 2004 - Ptek Holdings, Inc. (NASDAQ: PTEK), a leading provider of innovative business communications services, and its Xpedite business unit ( ) today announced general availability of fax2mail (, a proprietary document management solution that allows customers to send and receive fax messages using any e-mail system with no additional software required. Building on its existing technology, Xpedite's research and development group designed this innovative service to be delivered via a state-of-the-art VoIP network. The Company has integrated its fax2mail platform with major facilities-based communications services providers to provision local numbers in major markets throughout North America, Europe and Asia. Fax2mail enables businesses of all sizes to reduce costs by decreasing the need for dedicated phone lines and enhances document management productivity through greatly improved accessibility for active business travelers. Subscribers can access, forward and archive fax messages, just like e-mail, from anywhere in the world. Additionally, the solution allows users to maintain an audit trail of inbound and outbound deliveries.

Ptek introduced the fax2mail solution to certain strategic accounts during the fourth quarter of 2003 and has already received commitments from three Fortune 500 companies. These initial orders are for several thousand monthly subscribers, with the potential to grow to tens of thousands of unique users upon full implementation.

The Company is now promoting this solution through its North American direct sales force and plans to include its entire global sales force by the end of the first quarter, enabling it to target all of its 28,000 existing global enterprise customers. In addition, Ptek plans to market fax2mail via indirect channels, such as agents and resellers, and to aggressively pursue strategic partnerships, as well as to utilize direct marketing programs to reach millions of small businesses.

"We are pleased with our initial introduction in the market and look for fax2mail to gain additional traction throughout the year," said Lee Provow, President of Xpedite. "The business case for this service is very compelling and we are excited to make it available to our many global enterprise customers."

"Fax2mail is another example of our commitment to innovate valuable services that address the needs of our customers," added Boland T. Jones, Founder, Chairman and CEO of Ptek Holdings, Inc. "We look for this solution and other new services to continue to enhance our leadership position."

About Ptek Holdings, Inc.

Ptek Holdings, Inc. is a leading provider of innovative business, data and group communications services for global enterprises. Companies use our audio and data conferencing solutions to conduct group meetings and presentations over the phone or Web. We also enable our customers to process and deliver large quantities of individualized, business critical information, such as electronic statements and invoices, financial transaction and travel confirmations, and drug prescriptions, via our global ASP platform. Ptek serves companies in nearly every business sector, including healthcare, technology, publishing, financial services, travel and hospitality. Our services are marketed under the Premiere Conferencing and Xpedite® brand names.

Ptek Holdings' corporate headquarters is located at 3399 Peachtree Road NE, Suite 700, Atlanta, GA 30326. Additional information can be found at

Forward-looking and cautionary statements

Statements made in this press release, other than those concerning historical information, should be considered forward-looking and subject to various risks and uncertainties. Such forward-looking statements are made pursuant to the "safe harbor" provisions of the Private Securities Litigation Reform Act of 1995 and are made based on management's current expectations or beliefs as well as assumptions made by, and information currently available to, management. A variety of factors could cause actual results to differ materially from those anticipated in Ptek's forward-looking statements, including, but not limited to, the following factors: technological change; the development of alternatives to our services; our ability to manage our growth; integration of acquired companies; possible adverse effects on our financial condition if we are unable to retain IBM as a customer at the levels currently forecasted; possible adverse results of pending or future litigation or infringement claims; service interruptions; competitive pressures, including pricing pressures; general domestic and international economic, business or political conditions; legislative or regulatory changes; increased financial leverage; our dependence on our subsidiaries for cash flow; and other factors described from time to time in our press releases, reports and other filings with the SEC, including but not limited the "Risk Factors Affecting Future Pecember 31, 2003. All forward-looking statements attributable to us or a person acting on our behalf are expressly qualified in their entirety by this cautionary statement.